Launch International Privacy Policy

Introduction

Launch International is committed to data security and the fair and transparent processing of personal data. This privacy policy sets out how we process your personal data. We are committed to protecting your privacy and take our responsibilities regarding the security of user information very seriously. This privacy statement sets out how Launch International complies with the General Data Protection Regulations 2018 and the Data Protection Act 2018.Please read this policy carefully as it contains important information on who we are, how and why we collect, store, use and share your personal data, your rights in relation to your personal data and how to contact us.

Who are Launch International?

Launch International is a web platform that focuses on building connections between businesses and helping them grow. For the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), Launch International is the ‘controller’ of your personal data. Launch International is a registered company in England and Wales. Company registration number 09242469.

If you have any queries about this Policy, the way in which we process personal data, or about exercising any of your rights, you may contact us by sending an email to: [email protected].

Data We Collect

Registration:

To create an account, you need to provide data including your name, email address and/or mobile number, and a password.

Enquiries:

On our website there are online forms to send us an enquiry about our platform. These forms require you to provide your name, email address, company name, website information and/or a contact telephone number.

Other Data:

The Services Launch International offer are dynamic, and we may introduce new features, which may require the collection of new information. If we collect materially different personal data or change how we use your data in a material way, we will notify you and Launch International may also modify this Privacy Policy.

Cookies, Web Beacons and Other Similar Technologies:

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

How We Use Your Data

Our Platform/Services:

Launch International uses your data to help run, provide support, develop and personalise its platform and service to you. Our service will help your business connect with other businesses on our platform and help to find new opportunities.

Marketing:

We will use your data to contact you about our services. You can opt out and unsubscribe from any communications we send you by clicking the unsubscribe link in any marketing email you receive or by emailing us on the address provided above.

Support:

We may use your data when necessary to help resolve any issues with the platform or our service and any complaints to ensure we are providing the very best service to you.

Security and Investigations:

We use data for security, fraud prevention and investigations when it is necessary.

How We Share Information

Our Services/Platform:

Your profile/business is visible to all members of our platform and services and will be able to be seen in search results. You will also be able to be contacted by other users of the platform that may be interested in your services and visa-versa.

Service Providers:

We use other providers to help us provide our platform and services. They may be given access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes, whatsoever.

Legal Disclosures:

We will share personal data with law enforcement or other authorities if required by applicable law. This is to protect not just Launch International, but also other users and yourself.

Other Group Companies:

Launch International is part of a group of companies that includes Launch Base and Launch Trading. Your data may be shared with these other companies as part of the process of running the platform and our services efficiently.

Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain and delete your personal data in accordance with our Data Retention Policy.  We may retain your personal data where such retention is necessary for compliance with a legal to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your rights

The rights you have under data protection law are:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

Your right to access your data. You have the right to ask us to confirm whether or not we process your personal data and, to have access to the personal data, and any additional information. That additional information includes the purposes for which we process your data, the categories of personal data we hold and the recipients of that personal data. You may request a copy of your personal data. The first copy will be provided free of charge. We should respond to your request within one calendar month.

 

Your right to rectification. If we hold any inaccurate personal data about you, you have the right to have these inaccuracies rectified. Where necessary for the purposes of the processing, you also have the right to have any incomplete personal data about you completed.

 

Your right to erasure. In certain circumstances you have the right to have personal data that we hold about you erased. This will be done without undue delay. These circumstances include the following: it is no longer necessary for us to hold those personal data in relation to the purposes for which they were originally collected or otherwise processed; you withdraw your consent to any processing which requires consent; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure, including where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for establishing, exercising or defending legal claims.

Your right to restrict processing. In certain circumstances you have the right for the processing of your personal data to be restricted. This is the case where: you do not think that the personal data we hold about you is accurate; your data is being processed unlawfully, but you do not want your data to be erased; it is no longer necessary for us to hold your personal data for the purposes of our processing, but you still require that personal data in relation to a legal claim; and you have objected to processing, and are waiting for that objection to be verified. Where processing has been restricted for one of these reasons, we may continue to store your personal data. However, we will only process it for other reasons: with your consent; in relation to a legal claim; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

Your right to object to processing. You can object to us processing your personal data on grounds relating to your particular situation, but only as far as our legal basis for the processing is that it is necessary for: the performance of a task carried out in the public interest, or in the exercise of any official authority vested in us; or the purposes of our legitimate interests or those of a third party. If you make an objection, we will stop processing your personal information unless we are able to: demonstrate compelling legitimate grounds for the processing, and that these legitimate grounds override your interests, rights and freedoms; or the processing is in relation to a legal claim.

Your right to object to direct marketing. You can object to us processing your personal data for direct marketing purposes. If you make an objection, we will stop processing your personal data for this purpose.

Automated data processing. To the extent that the legal basis we are relying on for processing your personal data is consent, and where the processing is automated, you are entitled to receive your personal data from us in a structured, commonly used and machine-readable format. However, you may not have this right if it would adversely affect the rights and freedoms of others.

Complaining to a supervisory authority. If you think that our processing of your personal data infringes data protection laws, you can lodge a complaint with a supervisory authority responsible for data protection. You may do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

 

Right to withdraw consent. To the extent that the legal basis we are relying on for processing your personal data is consent, you are entitled to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Exercising your rights. You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified above.

Data protection

If you are looking to make a Data Protection Request for removal, access or correction please contact us by emailing: [email protected]

The Legal Basis for processing your Personal Information

We have set out a short description of the main ways we will collect, store, process, share and disclose your Personal Information and the legal basis we rely on to do so. We have also identified what our legitimate interests are, where appropriate.

We will only use your Personal information when the law allows us to. Most commonly, we will use your Personal information in the following circumstances:

  • To fulfil a contract we are about to enter into or have entered into with you;
  • Where it is in our legitimate interests;
  • When it is our legal or regulatory duty;
  • When you consent.

A legitimate interest is when we have a business or commercial reason to use your information in conducting and managing our business. We will consider and balance any potential impact on you and your legal rights when we process your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required for compliance with a legal or regulatory obligation or permitted to by law).

Purpose/Activity Type of Personal Information  Lawful basis for processing Personal Information
To register you as a client for Launch’s services. (a) Identity

(b) Personal details

(c) Contact information

Fulfil a contract
Keeping your Personal Information secure to prevent it from being lost, used, accessed, disclosed or altered in an authorised way (a) Identity

(b)Personal details

Legal or regulatory duty

Legitimate interests

Fulfil a contract

To investigate issues, disputes and complaints between us, and you and our other clients and to seek to resolve them (a) Identity

(b) Personal details

(c) Other background information that may be relevant.

Legitimate interests

Fulfil a contact

To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Personal details.

(c) Other background information that may be relevant.

(d) Technical data

Legitimate interests

Legal or regulatory duty

For Marketing and communications, make suggestions and recommendations to you about other relevant services that may be of interest to you (e.g. the a newsletter) (a) Identity

(b) Contact

(c) Technical data

(d) Usage data

(e) Profile data

Legitimate interests

Where we have a business relationship with you, sending you marketing based on the ‘soft opt in’

Your consent.

To deliver relevant website content and measure or understand the effectiveness of our advertising (a) Identity

(b) Contact

(c) Profile data

(d) Usage data

(e) Marketing and Communications

(f) Technical data

Legitimate interests (to study how customers use our products/services/website, to develop them, to grow our business and to inform our marketing strategy)
To help us respond to queries, complaints or for other reasons such as responding to requests from regulators, government and law enforcement agencies such as the Police (a) Contact information Legitimate interests

Legal or regulatory duty

 

Making a Complaint

If you are unhappy with the way that we have processed or handled your data then you have a right to complain to the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the Information Commissioner’s Office are:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk/concerns/

Amendments

We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy. Last updated: September 2018.